Guidelines For Resorts and Attractions

TUCSON, ARIZONA, USA – The Pima County Board of Supervisors agreed on temporary regulations that follow state guidelines, to help attractions, hotels, and resorts reopen safely and healthily as the COVID-19 pandemic continues.

Pima County attractions attract tourists year-round, and in the summer it is common to see hotels and resorts become vacation destinations.

The following protective measures apply to all attractions regulated by the County Health Department.

Minimum measures for the health of employees, vendors and guests include:

• Wellness/symptom checks, including temperature checks for all attraction personnel, and where possible for vendors, contractors, third party delivery service workers, etc. as they arrive on premises and before opening of an attraction. Patron wellness checks are recommended but not required.
• Cloth masks and frequent hand-washing is required for all staff and volunteers.

Minimum operation measures include:

• Physical and electronic signage posting at the attraction entrance of public health advisories prohibiting individuals who are symptomatic from entering the premises.
• Indoor occupancy limited to 50 percent or lower unless physical distance standards can be achieved with higher occupancy. Outdoor attractions are also limited in capacity by social distancing and the ability of the attraction to clearly monitor attendance in the outdoor space.
• Attendance by reservation or advance ticketing is strongly encouraged to control guest entry and exit to comply with physical distancing.
• Physical distancing of 6 feet minimum throughout the attraction.
• Clearly marked 6-foot spacing marks throughout the attraction, along entrances, hallways, restrooms, and all exhibits. Frequently touched indoor/outdoor exhibits or any exhibit that would not allow physical distancing should be closed.
• Hand sanitizers available at entrances to the attraction, restrooms and in employee work areas.
• Elimination of self-service stations including water fountains, unless touchless. Nothing prohibits the serving of bottled water.
• Sanitize customer areas through-out the attraction with EPA-registered disinfectant, including but not limited to: entry and exit points, and tables or chairs open to the public.
• Post cleaning log documents online and at the entrance documenting cleaning of all public areas (inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.

Attractions should also consider implementing touchless payment methods if available.

For hotels and resorts, most of the measures center around its pools and other amenities. The Board-adopted regulations are as follows:

Minimum employee, vendor, and guest health and wellness measures: 

• Wellness/symptom and temperature checks for all personnel, and where possible for vendors, contractors as they arrive on premises and before opening of a pool. 
• Similar symptoms and temperature checks for guests are optional. 
• Cloth masks and gloves and frequent hand-washing is required for all staff. 

Minimum operation measures: 

• Physical (and website) signage posting at the pool or gym entrance of public health advisories prohibiting individuals who are symptomatic from entering the premises. 
• Indoor occupancy limited to 50 percent or lower unless 6-foot physical distance standards can be achieved with higher occupancy. 
• Clearly marked 6-foot spacing marks at entrances, hallways, restrooms, and any other location within the gym or pool where patrons may queue or congregate. 
• Physical distancing of 6 feet minimum between fitness equipment, deck loungers, chairs and/or tables.  
• Elimination of self-service stations including water fountains, unless touchless. Nothing prohibits the serving of bottled water. 
• Hand sanitizers available at or near entrances to the facility, restrooms and in employee work areas. 
• Sanitize customer areas and high-touched surface areas after each sitting or equipment use with EPA-registered disinfectant. 
• Implement cashless and/or minimal touch payment methods if possible. 
• Post documentation cleaning logs on line and at the entrance documenting cleaning of all public areas (inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.